KGM Motors UK is excited to announce the recent appointment of Keith Chaffe as the new Head of Technical and Customer Service. With over twenty years of experience in the automotive industry, Keith is well-prepared to lead the Customer Service team during a pivotal time for the company.
Keith expressed his enthusiasm about his new role, stating, “Joining KGM Motors during this dynamic period is thrilling. I am eager to spearhead our efforts in supporting our customer and dealer network to ensure the highest level of service.”
Beginning his career as a vehicle technician, Keith has climbed the ranks to lead teams that provide exceptional technical support services. His work has spanned both business-to-business (B2B) and business-to-customer (B2C) sectors, focusing on delivering superior customer service. His deep industry knowledge is set to enhance the capabilities of the Aftersales team significantly.
Stephen Bucci, General Manager Service Operations at KGM Motors UK, commented, “We are delighted to welcome Keith to our team as part of our strategic restructuring to bolster operational and technical support. His extensive experience and expertise will undoubtedly improve our service offerings to our customers and help fortify relationships with our customer and dealer networks. We congratulate Keith on his new appointment and look forward to his contributions to our team.”
