Privacy Policy

This Privacy Policy explains how CarSite.co.za (“we”, “us”, “our”) collects, stores, uses, discloses and protects your personal information when you visit or use our platform.

1Definitions

• Personal Information: Any information relating to an identifiable, living individual or juristic person.
• Processing: Any operation performed on personal information, including collection, receipt, storage, retrieval, modification, transmission, or deletion.
• Responsible Party: The person or entity that determines the purpose and means of processing personal information — in this case, CarSite.co.za.

2Information We Collect

We collect personal information that you provide directly when using the Website, including:

a) Identity and Contact Information

• Full name
• Email address
• Telephone number
• Postal address

b) Account Information

• Username and password
• Profile details (if you create an account)

c) Transactional Information

• Listings you post
• Images and files you upload
• Communication between you and other users

d) Technical Information Collected Automatically

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on the Website
• Device identifiers
• Cookies and tracking technologies

3How We Use Your Personal Information

We process your personal information for the following purposes:

• Service Delivery: To manage your account, provide access to the Website, post listings, and facilitate user communication.
• Customer Support: To respond to your requests, questions, and support inquiries.
• Improving Our Services: To analyze usage patterns and optimize Website content and functionality.
• Legal and Compliance: To comply with POPIA and other applicable laws, and to enforce our Terms of Use.

4Lawful Basis for Processing

We rely on one or more of the following lawful bases to process personal information:

• Consent: Where you voluntarily submit personal information.
• Performance of a contract: To provide services you requested.
• Compliance with legal obligations: To meet statutory or regulatory requirements.
• Legitimate interests: To improve our services, security, and technology.

5Sharing Your Personal Information

We may share your personal information with:

• Service Providers: Third parties who support our operations (hosting, analytics, email delivery, etc.).
• Business Partners: With consent or as necessary to provide services.
• Legal Authorities: Where required by law or to protect rights.

We do not sell your personal information to third parties.

6Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, remember preferences, and analyze traffic. You may configure your browser to refuse cookies, though this may affect some functionality.

7Security of Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no data transmission or storage can be guaranteed as 100% secure.

8Retention of Personal Information

We retain your personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. After that, we securely delete or anonymize your information.

9Your Rights Under POPIA

You have the right to request access to your personal information, request correction or deletion, object to processing, withdraw consent, or lodge a complaint with the Information Regulator.

10Contact Us