Start Rescue now offers an innovative Business Breakdown Cover, catering to a broad spectrum of company vehicles, from motorcycles to 7.5-tonne trucks. This service simplifies obtaining a quote for mixed vehicle fleets, accommodating various vehicle types and uses in one efficient process. Coverage extends across the UK and Europe, accessible at Start Rescue’s Business Section.
The service is designed to streamline the insurance process, providing cost-effective and administration-friendly solutions tailored for fleet managers. According to Lee Puffett, Managing Director at Start Rescue, the system eschews the ‘one-size-fits-all’ approach of competitors, offering customized cover options swiftly and economically.
Business Breakdown Cover includes standard features such as misfuel cover, roadside assistance, local recovery, home assist, and alternative travel arrangements. It’s also tailored for dual-use drivers who may use their vehicles for personal tasks, like courier work or food delivery. Breakdowns can be reported quickly via the Start Rescue app, enhancing convenience for company drivers.
The service can accommodate fleets of up to 500 vehicles directly online, while larger fleets receive personalized support from Start Rescue’s dedicated Customer Services team. Through their parent company, Call Assist, Start Rescue leverages extensive fleet management expertise, bolstered by their award-winning customer service.
With high accolades such as a 4.4-star rating on Trustpilot, a five-star Defaqto rating, and the status of a Which? Recommended Provider for five consecutive years, Start Rescue is well-recognized in the industry. Additionally, they have recently been named the top Breakdown Cover provider in the Finder Customer Satisfaction Awards 2024, with a 94% recommendation rate and an impressive satisfaction score of 4.9 out of 5.
In recent surveys, including the What Car? Survey of Best Breakdown Cover, Start Rescue distinguished itself with the quickest response times, reaching most call-outs within 30 minutes to an hour, and ensuring no customer was left waiting for over two hours. They also excelled in performing effective temporary repairs that allowed customers to continue their journeys.
Founded in 2009 as part of Call Assist, the nation’s fourth largest breakdown and recovery service, Start Rescue now serves over two million UK customers, solidifying its role as a pivotal provider in the national breakdown services market.