Johannesburg, 20 October 2025 – Hyundai Automotive South Africa is strengthening its long-standing reputation for safety, quality and customer care through the Hyundai Approved Repairer Programme (HARP) — a national initiative designed to safeguard vehicle integrity and customer peace of mind.
As the automotive industry contends with the rising use of non-genuine parts and unverified repair services, HARP stands as a decisive measure against cost-cutting practices that can lead to serious performance, safety and warranty risks.
“Through HARP, Hyundai Automotive South Africa’s customers gain access to a national network of approved repairers, each vetted for compliance with our strict repair protocols,” explained Sam Matlhola, Parts Director at Hyundai Automotive South Africa. “By insisting on approved repair centres and genuine parts, we are protecting our customers from risks associated with off-market components and non-compliant repairs.”
Commitment to Genuine Quality
Each Hyundai-approved repairer is authorised to use 100% genuine Hyundai parts, ensuring that every replacement or repair maintains the exact specifications, reliability and safety standards originally engineered for the vehicle.
These facilities follow Hyundai’s globally benchmarked repair processes, preserving not only a vehicle’s performance and safety ratings, but also its long-term resale value. Non-approved or substandard repairs, in contrast, can compromise critical systems — from airbag deployment to structural integrity — and may ultimately void vehicle warranties.
“Every genuine Hyundai part is specifically designed and tested to match the precise requirements of each model,” added Matlhola. “Introducing substandard parts into the system risks undermining performance, safety and durability — something we take extremely seriously.”
Efficiency and Excellence in Every Repair
Hyundai Automotive South Africa’s commitment to operational excellence extends beyond the workshop. Thanks to the company’s rigorous Research and Development (R&D) quality protocols and efficient parts supply network, 90% of major structural vehicle repairs are completed within 30 days.
This turnaround time reflects Hyundai’s dedication to customer satisfaction and its focus on keeping drivers safely on the road with minimal disruption.
“As part of our commitment to customer satisfaction and operational excellence, as well as our excellent parts supply rate, we’ve achieved a consistent record of completing major structural repairs within a month,” said Stanley Anderson, CEO of Hyundai Automotive South Africa. “This precision-driven approach reinforces why only genuine parts and approved repairers should be trusted with Hyundai vehicles.”
Protecting Customers, Preserving Value
HARP represents Hyundai’s unwavering pledge to uphold the brand’s global standards across its South African network. It ensures that customers receive the same level of care, quality and reliability expected from one of the world’s most trusted automotive brands.
For more information about the Hyundai Approved Repairer Programme or to locate a certified repairer near you, visit www.hyundai.co.za or contact Hyundai Customer Care at 010 248 8085.
