Renault Group’s certified used car programme, renew, has been recognised as the UK’s top manufacturer-backed used car scheme at the Car Dealer Used Car Awards 2025. The accolade underscores the Group’s unwavering commitment to quality, transparency, and customer trust across both Renault and Dacia brands.
The award highlights renew’s market-leading benefits, which include a full 12-month warranty, RAC roadside assistance, MOT protection, key insurance, and a 150-point mechanical and safety inspection. Customers also enjoy a 30-day exchange or money-back guarantee, ensuring peace of mind whether purchasing petrol, diesel, hybrid, or electric vehicles.
Industry Recognition for Exceptional Customer Confidence
James Baggott, Editor-in-Chief of Car Dealer, commented on Renault Group’s success:
“Renault impressed with a used car scheme that really puts customer confidence first. Its ‘renew’ scheme is designed to make buying a used car feel every bit as secure as buying new – and it succeeds! The level of customer protection it offers is outstanding, and the company’s focus on promoting environmentally responsible ownership by extending the life of used cars is to be commended.”
The Car Dealer Used Car Awards are determined through a rigorous mystery shopping and benchmarking process, assessing customer service, vehicle quality, and the scope of manufacturer-backed benefits. This meticulous evaluation ensures that the winning schemes represent the very best in the industry.
Unmatched Benefits and Comprehensive Support
renew goes beyond standard manufacturer-backed programmes, consistently delivering higher coverage and support compared with rivals. The scheme includes battery replacement, verified vehicle history, accident support, and tiered warranty upgrades. It also offers transparent finance options and exclusive twice-yearly used car events featuring enhanced benefits such as extended warranties and complimentary servicing.
By combining thorough reconditioning with certified standards, renew supports Renault Group’s circular economy objectives, extending vehicle life and promoting sustainable ownership. The programme ensures that all customers receive a consistent, high-quality experience, regardless of vehicle age or mileage.
Commitment from Retailer Partners
Adam Wood, Managing Director and Country Head of Renault Group UK, emphasised the role of Renault’s retailer network in the programme’s success:
“This award reflects not only the quality of the renew programme in providing used car buyers with complete peace-of-mind, but also the commitment and professionalism of our Retailer partners across the UK. Delivering reassurance, transparency and support every day to our customers, our partners make renew an intrinsic part of Renault’s brand promise.”
A Benchmark for the UK Used Car Market
The recognition at the Car Dealer Used Car Awards 2025 cements renew’s position as a leader in the manufacturer-backed used car segment. It demonstrates Renault Group’s ongoing dedication to excellence, customer satisfaction, and sustainable mobility across the UK.
For more information on renew, or to explore the next Renault or Dacia used car, visit: https://uk.renew.auto/
