Kwik Fit, the UK’s premier car servicing and repair company, is making significant strides in its commitment to customer satisfaction and service efficiency. In August 2024, the company announced the acquisition of over 100 new Mercedes-Benz Sprinters to enhance its Premium Mobile Tyre Fitting service. This strategic investment underscores Kwik Fit’s dedication to meeting the growing demand for mobile services among both fleet and retail drivers across the UK.
Fleet Expansion to Meet Rising Demand
Kwik Fit’s decision to expand its mobile tyre fitting fleet comes in response to a notable surge in demand for its services. With the addition of 107 new vehicles, Kwik Fit aims to bolster its national fleet and ensure that customers across the UK receive prompt and professional service. The first batch of 15 vans has already been deployed to high-demand areas, with the remaining 92 set to be rolled out throughout the year. This expansion aligns with Kwik Fit’s broader growth strategy, which includes the potential introduction of further vehicles as part of an ongoing replacement model.
Why the Mercedes-Benz Sprinter?
The choice of the Mercedes-Benz Sprinter for this fleet expansion is far from coincidental. The Sprinter is renowned for its reliability, making it an ideal choice for a company that prioritizes minimizing downtime. Additionally, the integrated service package provided by Mercedes-Benz, which includes Europe-wide 24/7 Breakdown and Roadside Assistance, ensures that Kwik Fit can maintain maximum uptime and meet its customers’ demands with minimal disruption.
Mark Wellings, Mobile Divisional Director at Kwik Fit, emphasized the importance of reliability and flexibility in their service offering. “Our objective is to provide a premium, professional mobile tyre fitting service that prioritizes convenience and flexibility for customers across the UK,” Wellings stated. “This agreement for over 100 new Mercedes-Benz Sprinters will allow us to meet the increasing demand for our services, reducing downtime across our fleet significantly – thanks to the vans’ well-documented reliability as well as the comprehensive support package included.”
Strategic Partnership with Mercedes-Benz
The vehicles were supplied by Motus Track & Van, a trusted Mercedes-Benz dealership, which has played a key role in facilitating this fleet expansion. Sarah Palfreyman, Van Sales Director at Mercedes-Benz Vans, expressed her satisfaction with the partnership. “It’s been a pleasure to support Kwik Fit in the growth of its mobile tyre fitting fleet with these 100 new state-of-the-art vehicles,” Palfreyman commented. She further highlighted the alignment between Kwik Fit’s premium service values and those at the core of Mercedes-Benz’s support package, which assists customers 7 days a week to minimize downtime and keep drivers on the road.
Kwik Fit’s acquisition of over 100 new Mercedes-Benz Sprinters marks a significant step forward in the company’s mission to provide top-tier mobile tyre fitting services across the UK. By investing in a fleet of reliable and well-supported vehicles, Kwik Fit is poised to meet the growing demand for its services, ensuring that customers receive the convenience and flexibility they need. Bookings for Kwik Fit’s Premium Mobile Tyre Fitting service can be made via their website, reflecting the company’s commitment to making quality service accessible and convenient for all drivers.
