Jurni Leasing, one of the UK’s fastest-growing independent vehicle leasing, fleet management, and maintenance brokers, has achieved a remarkable milestone, receiving the prestigious Feefo Platinum Trusted Service Award. Reserved exclusively for companies that consistently deliver world-class customer experiences over multiple years, this accolade underscores Jurni’s unwavering commitment to putting its customers first.
The Platinum Trusted Service Award is only awarded to businesses that have maintained the Gold standard for three consecutive years. For Jurni, this milestone represents not just consistency, but a sustained dedication to excellence, even amidst evolving market conditions. It is a recognition of the company’s ability to combine professional expertise with genuinely human service, building trust that extends far beyond a single transaction.
Feefo, which launched its Trusted Service Awards in 2014, is renowned for highlighting brands that operate with transparency. The awards are based entirely on verified reviews from real customers, making them one of the most authentic measures of a company’s service standards. In an era where online reviews can be manipulated, the Feefo “Verified” status provides consumers with confidence that the feedback they see is genuine and trustworthy.
Modern shoppers increasingly seek certainty and authenticity. According to Feefo, consumers are drawn to “human-centric” brands—businesses that offer reliability, integrity, and meaningful engagement. Jurni has exemplified this ethos, consistently moving beyond basic customer satisfaction to foster deep-rooted customer advocacy. The Platinum award celebrates this approach, highlighting companies that make excellence a permanent part of their business DNA.
To earn the 2026 Platinum accolade, Jurni demonstrated three consecutive years of exceptional service, consistently achieving a Feefo service rating of 4.5 or higher from a minimum of 50 verified reviews annually since 2023. The company’s current average Feefo rating of 4.9/5 is a clear reflection of its commitment to exceptional customer experiences.
Neil Fox, CEO at Jurni, commented: “Achieving the Platinum Trusted Service Award is the ultimate seal of approval. Continually maintaining our high service rating over the past few years demonstrates that our customers truly value the consistency and integrity we bring to every interaction. As we move forward into 2026, we remain dedicated to providing the reliable, human-centric service that has become our hallmark. We are incredibly proud of our team for setting such a high benchmark for excellence.”
Tony Wheble, CEO at Feefo, added: “It is a privilege to celebrate companies like Jurni that remain steadfast in their commitment to customer success. This award is a testament to their ability to turn genuine feedback into meaningful action. By consistently exceeding expectations, Jurni isn’t just winning an award—it is building the long-term trust that defines the most successful brands of the future. We are proud to recognise their dedication to the people they serve.”
As Jurni continues to expand its UK network in vehicle leasing, the Platinum Trusted Service Award is a testament to its philosophy: exceptional service, built on trust, delivered with consistency. In a crowded market, Jurni stands out not just for what it does, but for the way it makes every customer feel valued, understood, and supported.
