Introducing PremiumDrive Exclusive Care: A New Era in Service Coverage

Introducing PremiumDrive Exclusive Care: A New Era in Service Coverage

Owning a Mercedes-Benz isn’t just about driving; it’s about experiencing the unmatched elegance, performance, and innovation that comes with every journey. It’s that quiet confidence you feel when the engine hums to life, and the reassurance that no matter where the road leads, you’re backed by the finest in automotive craftsmanship. But what if that […]

By Herman Moolman4 April 20254 min read

Owning a Mercedes-Benz isn’t just about driving; it’s about experiencing the unmatched elegance, performance, and innovation that comes with every journey. It’s that quiet confidence you feel when the engine hums to life, and the reassurance that no matter where the road leads, you’re backed by the finest in automotive craftsmanship. But what if that feeling didn’t stop when you turn off the engine?

Mercedes-Benz South Africa is proud to introduce the PremiumDrive Exclusive Care service and maintenance plan—an exclusive offering designed to extend your confidence on the road and beyond. This new service plan is the perfect companion to your Mercedes-Benz, providing long-term peace of mind with a comprehensive 7-year / 140,000 km service and maintenance coverage.

A Comprehensive Coverage Plan Designed for True Peace of Mind

The PremiumDrive Exclusive Care plan represents a new era in service coverage. With this plan, Mercedes-Benz owners can ensure their vehicles remain in peak condition for years to come, with routine maintenance and essential repairs handled by authorised Mercedes-Benz technicians. Every repair is done using genuine parts, preserving the integrity of your vehicle while maintaining its luxurious performance.

The Benefits of PremiumDrive Exclusive Care

In addition to covering regular servicing, the PremiumDrive Exclusive Care plan offers a suite of valuable benefits, including:

  • Roadside Assistance: Whether you’ve run into an unexpected situation like a flat battery or lost keys, help is just a call away. Available 24/7, no matter where you are, Mercedes-Benz will have you covered.
  • Mobility Services: Your life shouldn’t stop when your car needs attention. Whether you require a replacement vehicle or alternative transportation, Mercedes-Benz ensures your journey continues uninterrupted.
  • Stand By Me Services: If you ever find yourself stranded, especially at night or in an unfamiliar area, you can count on our security services. We’ll send help to stay with you until further assistance arrives, ensuring your safety is never compromised.

Additionally, customers who opt for PremiumDrive Exclusive Care will enjoy complimentary tyre and rim cover, providing comprehensive coverage for any repairs or replacements required.

Introducing Premiumdrive Exclusive Care A New Era In Service Coverage

A Refined Service Plan: PremiumDrive Comfort Care

For those who seek a more refined option, we’re also introducing an upgraded version of our popular 5-year Service & Maintenance plan—PremiumDrive Comfort Care. Designed with the same commitment to excellence, this plan offers Mercedes-Benz owners an extended service experience, all while ensuring their vehicle’s performance is always at its best.

Exclusive Offers Across the Mercedes-Benz Range

As part of the launch of these new service plans, Mercedes-Benz South Africa is excited to offer a variety of competitive offers on an extensive selection of our most popular models. Whether you’re drawn to the sleek A-Class, the dynamic C-Class, the refined GLC, or the commanding GLE SUV, there’s something for everyone.

For a limited time, the A-Class is available from R10 499 p/m with up to Prime -2%, including 12 months complimentary insurance. The elegant CLA starts at R12 199 p/m, with Prime -1%. For those seeking adventure, the GLA is available from R11 599 p/m. Additionally, the C-Class and GLC offer refined options starting from R16 299 p/m on Agility Finance, ensuring flexibility and ease of ownership.

These offers make it more accessible than ever to own a Mercedes-Benz, without compromising on the luxury, performance, or cutting-edge technology that the brand is renowned for.

Customer Commitment and Excellence

At Mercedes-Benz South Africa, our commitment goes beyond the cars we produce—it extends to the experience we deliver to our customers. As Claudius Steinhoff, Executive Director MBC and Co-CEO of Mercedes-Benz South Africa, puts it:

“At Mercedes-Benz South Africa, we are committed to creating Mercedes Moments that truly matter, especially during life’s unexpected and challenging situations. Our focus is always on delivering the highest customer relevance, offering peace of mind with every journey. That’s why we’re enhancing our service commitment with a new 7-year/140,000 km service and maintenance plan offering—an upgrade that ensures your experience far exceeds expectations.”

In line with our dedication to excellence, Alexandra Boavida, VP of Sales and Marketing, further adds:

“Our new 7-year / 140,000 km maintenance and service plan redefines luxury in automotive care. It’s a testament to our dedication to exceptional customer experiences, offering peace of mind and reinforcing our commitment to innovation and customer loyalty.”

A Commitment to Exceptional Care

Shania Govender, General Manager of Customer Services & Technical Operations, affirms our promise to you:

“We are proud to offer our customers peace of mind with our new service and maintenance plan offerings—an upgrade that goes beyond expectations, ensuring that their Mercedes-Benz stays in top condition for longer.”

With PremiumDrive Exclusive Care, Mercedes-Benz South Africa is setting a new standard for luxury ownership. From unparalleled service coverage to exciting offers on the range of vehicles, we are committed to delivering an exceptional customer experience that keeps you moving forward—confidently, securely, and in style.

Visit Us Today

Explore the range of offers and service plans designed to enhance your Mercedes-Benz experience. Visit Mercedes-Benz South Africa today for more information and to take the next step toward a future defined by luxury, care, and unparalleled performance.


Terms and conditions apply. Complimentary Tyre and Rim cover provided by Mercedes-Benz Financial Services (Pty) Ltd, an Authorized Financial Services Provider (FSP 18604).
*Agility Finance offers also available from 12 to 60 months. Agility Finance by Mercedes-Benz Financial Services South Africa (Pty) Ltd., an Authorised Financial Services Provider (License No. 18 604) and Credit Provider (License No. NCRCP80). Vehicle specifications may vary for the South African market.

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