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Toyota South Africa Partners with ROCKET for 24/7 Emergency Assistance

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Toyota South Africa Motors (TSAM) is enhancing customer safety by partnering with ROCKET Medical Emergency Services to provide 24/7 roadside assistance through the MyToyota app for just R250 per year. With over 10,000 fatal crashes reported annually on South African roads by the Road Traffic Management Corporation, TSAM recognized the need for improved customer protection.…

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Toyota South Africa Motors (TSAM) is enhancing customer safety by partnering with ROCKET Medical Emergency Services to provide 24/7 roadside assistance through the MyToyota app for just R250 per year.

With over 10,000 fatal crashes reported annually on South African roads by the Road Traffic Management Corporation, TSAM recognized the need for improved customer protection. By collaborating with ROCKET, one of South Africa’s leading rescue organizations, Toyota owners can now access crucial emergency services at an affordable price.

The MyToyota app now offers a subscription to ROCKET Medical Emergency Services for only R250 annually, providing access to vital, life-saving benefits. Additionally, all extended warranties from January 2024 will include ROCKET medical emergency services as a standard feature.

John Thomson, Vice President of Future Toyota at TSAM, highlighted the value of this partnership: “As a top helicopter emergency medical service provider, ROCKET significantly enhances the peace of mind for Toyota owners by offering life-saving services at a fraction of the cost.”

ROCKET is known for its swift response and patient-focused care. With a fleet of helicopters and a network of authorized road ambulance services, they ensure immediate assistance 24/7.

Thomson emphasized the importance of this collaboration, stating, “At TSAM, the safety and well-being of our customers are paramount. Our partnership with ROCKET demonstrates our commitment to providing comprehensive support in times of need, regardless of who or where they are.”

Key benefits of ROCKET Medical Emergency Services include:

Always With You: Subscribers receive 12-month complimentary access to rapid medical emergency services, including authorized service providers and world-class aeromedical teams dispatched immediately to emergency scenes.

Stay Connected: The MyToyota app allows users to easily alert ROCKET Medical Emergency Services via an SOS button and track the response in real-time, ensuring peace of mind.

Whenever, Wherever: With a 24/7 emergency management center, customers have unlimited access to emergency calls, a medical SOS button, and a panic app on their mobile devices, providing assistance at the touch of a button.

Once the SOS button is pressed on the app, ROCKET Medical Emergency Services will begin tracking the user’s location and manage the call to dispatch the appropriate emergency services to the scene. Customers can directly track the emergency response, knowing exactly when help will arrive.

“This reaffirms our commitment to prioritizing customer safety and well-being,” says Thomson. “By integrating emergency rescue services into the MyToyota app, we provide unmatched convenience and support to our valued customers across South Africa – helping to save lives in the process.”


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