Today, Renault is delivering on its promises


Renault has chosen the 64th International Frankfurt Motor Show to take the wraps off FRENDZY, the fourth concept car to illustrate the brand’s new strategy launched in 2010. After the notion of ‘love at first sight’ expressed by DeZir, discovering the world with Captur and the establishment of a family with R-Space, FRENDZY presents the…

Renault has chosen the 64th International

Frankfurt Motor Show

to take the wraps off FRENDZY, the fourth concept car to illustrate the brand’s new strategy launched in 2010. After the notion of ‘love at first sight’ expressed by DeZir, discovering the world with Captur and the establishment of a family with R-Space, FRENDZY presents the world of work. FRENDZY is a multi-purpose commercial business electric vehicle which doubles up perfectly as a comfortable car.

Renault 2011

Renault has chosen Frankfurt to show how concepts go on to reach the showroom. New Twingo is the first Renault production car to feature some of the styling cues showcased by the brand’s recent concept cars. Thanks to its attractive, expressive front end and extensive personalisation programme, New Twingo is sure to appeal to an even broader audience. This practical and compact city car boasts record cabin space and is at home both in town and on the motorway. At the same time, the fuel consumption of its punchy engines has come down even further.

On the subject of engines, the Frankfurt Motor Show provides Renault with the ideal opportunity to reveal the latest developments in its powertrain strategy. Following the recent launches of the Energy dCi 130 and 2.0 Energy 130/150 engines, the Energy family is set to expand further still with two new powerplants: the Energy TCe 115 petrol engine and the Energy dCi 110, an extensively enhanced version of the current 1.5 dCi diesel. The Renault Energy range is a case study in how innovation can work not only for performance, but also for low fuel consumption and CO2 emissions.

Renault 2011

In its “Renault 2016 – Drive the Change” plan, Renault has effectively committed to reducing its carbon footprint by 10 percent between now and 2013, and by a further 10 per cent between 2013 and 2016. In addition to its ongoing work on internal combustion engines, Renault will be the only car manufacturer to launch a comprehensive range of affordable electric vehicles. With a month to go before the first Renault Z.E. (Zero Emissions) vehicles are seen in showrooms and on the road, the necessary systems are already up and running to ensure a seamless shift to electric mobility.

Today, Renault is delivering on its promises. On the quality front, we have a range of vehicles which ADAC describes as ‘good’ or even ‘excellent’. At the same time, we are introducing two new Energy petrol and diesel engines which benefit from our experience in F1 racing. They will enable us to propose vehicles that boast unrivalled CO2 emissions and fuel consumption in their respective segments. This year, we are also launching our first three electric vehicles which customers can already reserve. Renault has kept its promise, too, with regard to styling, with a new concept car and New Twingo, the first production car to be inspired by our new design strategy. And this is just the beginning of a new era for Renault: in 2012, we are preparing to launch nine new models and ten restyled vehicles.”
Carlos Tavarès, Renault Chief Operating Officer.

Renault 2011



  • FRENDZY: the functional vehicle for either work or family use – a question of choice
  • New Twingo: even more irresistible
  • The Renault Sport range: great looking performance cars
  • New Koleos: a dynamic crossover which delivers unrivalled comfort


  • F1 and road cars… an identical objective: enhanced powertrain efficiency
  • Energy TCe 115: a 1.2 litre engine with unprecedented performance, and a model of fuel efficiency
  • Energy dCi 110: a transformation for the 1.5 dCi engine
  • 118g/km for Lagunas powered by the 2.0 Energy dCi 130 and dCi 150 engines
  • Introduction of the Energy family of engines


  • Systems up and running…
  • A fully inclusive offer in pack form: the Z.E. Box
  • A comprehensive range of readily affordable electric vehicles


  • Renault quality: widely recognised
  • Standardisation of strict procedures and rigorous controls
  • Engines that reflect Renault’s demanding standards



“FRENDZY is the fourth step in our new design strategy which was first illustrated by Renault DeZir. FRENDZY is an original and innovative vehicle which takes us into an area that is vital to Renault: the world of light commercial vehicles.” Laurens Van Den Acker (Director of Industrial Design, Renault).

Renault 2011

After the notion of ‘love at first sight’ expressed by DeZir , discovering the world with Captur and the establishment of a family with R-Space, FRENDZY presents the world of work. The latest concept car to be produced under the leadership of Laurens Van Den Acker, it is the perfect multi-talented vehicle. As a commercial business vehicle which can double up perfectly as a comfortable passenger car, it meets the requirements of business users on the one hand and those of families on the other. “FRENDZY is the must-have vehicle for flexibility and versatility, two qualities which are in tune with today’s world. It is efficient and modern as a work tool, yet sporty and warmly welcoming for the family.” Axel Breun (Director of Concept and Show Car Design)

On the outside…
On the passenger’s side, there’s no centre pillar; just one conventional door and one sliding side door which incorporates a 37-inch widescreen display. This is the world of work. The driver’s side, complete with centre-opening doors represents the world of the family. Ease of loading and ease of entry go without saying in both worlds. “The concept of an asymmetric body design was the most logical way to express this vehicle’s dual role,” says Exterior Designer, Deyan Denkov. “From the very start, I wanted to move away from the traditional format for business vehicles and, in doing so, show that this type of vehicle can also be more emotional, more dynamic and more attractive. I took inspiration from a wide variety of sources, including unconventionally shaped aircraft such as the Airbus Beluga and the Antonov 224.”

On weekdays, FRENDZY is a vehicle that adapts to the requirements of the business user, with a large external screen that can display information or advertising messages, either whilst stationary or on the move. Come the weekend, the car becomes a family vehicle, with a comfortable passenger seat and, in the rear, a big bench seat. Children can watch a film or play games on the touch-sensitive pad which slides out from the back of the driver’s seat. They can even draw on a special slate integrated into the sliding door.

The driver, likewise, can adapt the vehicle to his or her needs. In ‘work’ mode, the rear-view mirrors sit upright and the interior lighting is green; in ‘family’ mode, the mirrors swivel round to the horizontal position and the interior is bathed in a radiant orange ambience. Coloured lights in the headlamps and tail lights provide an external indication of the mode in which the vehicle is running. With FRENDZY, Renault – as Europe’s LCV market leader for the past 13 years – once again showcases the practicality, modularity and versatility that are already hallmarks of Kangoo, Trafic and Master.

On the inside…
The driver’s environment is designed along the theme of a futuristic ‘work bench’. Green light emanating from the dashboard brings this smooth and organic architecture to life. These lights signify the ‘work’ mode and tie in with the colour displayed on the exterior of the vehicle. In the ‘family’ mode, the atmosphere becomes warmer as the green lights turn orange – a subtle reference to the colour of Renault’s previous concept car, the family-oriented R-Space. Dominant throughout is the sense that the interior forms a cosy cabin which echoes the simple yet practical world of camping, and this is further reflected by extensive use of wood. Indeed, as much a symbol of warmth as it is of strength and timelessness, wood forms a link between the two modes.

Renault 2011

“Our research into materials centred on the area where the technology of industry meets the cosy softness of the family nest,” notes Antoine Génin, Director of Interior Design, Colours and Materials. “This modern combination of wood and metal picks up on Renault’s strategic design values of simplicity, sensuousness and warmth.”
On a practical level, the fabric roof adapts itself to the shape of bulky objects, while magnetic fixings allow the load to be secured to the floor, and modular stowage systems are a practical bonus for business users. The single-piece rear seat is integrated into the floor and the front seat folds forward in order to free up space.

Interior designer, Ana Zadnik: “The interior of the vehicle reflects its double identity: on the one hand, it provides a roomy, uncluttered load carrying space and, on the other, it can become a space that’s fun and interactive which seats up to four people. Sections of the dashboard and rear door panels are extruded to form recesses that can serve to stow a variety of accessories, again making life easier for the user.”

The user-friendly layout of the driver’s environment and the tablet turn FRENDZY into a truly interactive and communicative tool. Renault worked with Research In Motion (RIM) on this project, and the BlackBerry® PlayBook™ tablet, plugged into the dashboard, has enabled the concept of an office on wheels to become a reality. The ultra-portable BlackBerry PlayBook delivers advanced performance, unrestricted web navigation in association with the Adobe® Flash® application, high-definition multimedia, modern security functions and a perfect fit with business needs.

Thanks to BlackBerry PlayBook, business customers benefit from an effective workplace and unrestricted mobility. The tablet slots directly into the centre console, ensuring perfect convenience once on the move. As soon as it is plugged in, it becomes an integral element of the vehicle. It can also continue to be used for work once the device is removed again, and it can of course be used for all of the normal PlayBook tablet functions. The device has an important role to play in the personalisation of the vehicle, too, since it controls the exterior screen, while the vehicle is in motion or when it is stationary; this can be just as much for business as for family purposes.

Sensors located on each door sill log the loading or unloading of packages equipped with RFID chips (Radio Frequency IDentification) containing key information such as destination address, weight and size. This gives users a real-time inventory of the goods being carried in their vehicle. In addition, drivers can automatically calculate or re-calculate their itineraries based on this information.

FRENDZY’s powertrain is the same as that of Kangoo Z.E., although the charging socket – concealed behind the Renault logo at the front – is identical to that of ZOE Preview. Meanwhile, extensive work has gone into the sounds FRENDZY produces. This work was carried out in conjunction with IRCAM (Institut de Recherche et la Coordination Acoustique/Musique). FRENDZY’s dual personality prompted Renault and IRCAM to develop a broad range of sounds as a function of whether the vehicle is being used for business purposes or as a family vehicle.

“Exploring the most informative sounds possible led me to work on variations in speed in order to express them in a clear manner,” explains composer Andrea Cera who used IRCAM’s Modalys software. “When accelerating hard, the sound becomes sharper, with a little wind noise. For deceleration phases, I added a more prominent wind sound.”

Dimensions (mm)

Length 4,091

Width 1,872 / 2,172  (excluding / including mirrors)
Height 1,743
Ground clearance (laden) 200
Wheelbase 2,691
Front/rear track 1,640/1,640
Carrying capacity (litres) 2,250

Renault 2011

Technical data

Motor Electric
Power (kW/hp) 44/60
Batteries Lithium-ion
Maximum torque (Nm)  226
Top speed (kph) 130
Transmission Direct, with drive inverter
Tyres Concept 205/45 R19 – Michelin
Kerb weight (kg) 1,420


Body construction ProtoStyle
Mobile interface  Research In Motion (RIM)
Optics Gaggione


“Our aim was to reinforce the fun, colourful and friendly character of Twingo, in particular by working on the range of colours and materials. We wanted New Twingo to appeal beyond its core customer base, which is predominantly female and city-based. Clearly differentiated equipment levels, featuring light or dark tones, options for distinctive personalisation and numerous possibilities to upgrade, mean there is something to meet every customer’s needs. This approach is the starting point for a design strategy that will be rolled out across other Renault models.” Antoine Génin (Director of Interior Design)

New Renault Twingo is the first vehicle in the range to feature the brand’s new design identity. The car will go on sale in early 2012, and includes a number of styling features that were unveiled on the most recent concept cars, and which will become the visual signature of all Renault cars in the future.

Outside, the front end of New Twingo has taken its inspiration specifically from this new design approach. On the bonnet, the Renault diamond is both bigger and significantly more upright. The black background highlights the badge and presents the brand in a robust, confident manner. Like the first-generation Twingo, the newcomer features an expressive, appealing front end. Its dynamic, playful character is underlined by its fog lights and round sidelights which are now positioned next to the grille. The ‘eyelids’ of the headlights also contribute to New Twingo’s distinctive looks.

Warm, original new colours called Fuchsia and Bermuda Blue have been added to the existing range, and bring a touch of light-hearted fun that’s characteristic of city cars. Depending on market, New Twingo can be fitted with a electrically-operated fabric sunroof as an option.

At the rear, there are new lights in addition to the main cluster. Located on the tailgate, they enhance New Twingo’s lines and echo the front end, bringing extra shape and punch to the car. With a rounder rear bumper and a more curved form for the lower part of the tailgate, the lines are softer. Among the 24 different alloy wheel and wheel trim options, one particularly assertive new wheel design (black diamond effect) contributes to improved aerodynamics and reduced CO2 emissions.

Inside, Twingo’s bubbly side is enhanced through the harmony of colour and material. All the upholstery options have their own personality. The seats feature new patterns, with edging picked out in contrasting colours. All stitching, as well as the leather or TEP panels, are coordinated. The colours also feature on the door inserts and climate control and heater system controls. The lateral air vents come in different tones, depending on the market (Gloss Black, Majorelle Blue, Anis Green, Gunmetal), and their controls are detailed in chrome. Depending on market, the higher equipment levels offer clearly differentiated interior treatments: masculine and sporty in the case of the Dynamique, Renault Sport, GT and Gordini options; or more comfortable and feminine with the Privilege and Initiale packages.

Ever since its launch, Twingo’s build quality has been one of its biggest features, and this is now more apparent than ever in its interior finish, as exemplified by the dashboard which has been enhanced through the use of more substantial and higher quality materials.

New Twingo sees Renault introduce a brand new collection of five roof decals in addition to the ten options that are already available. Each one is factory fitted and expresses a bold, attractive personality, with the contrasting motifs offering different visual atmospheres. Two of the decals can be coordinated with the interior and upholstery.

Customers can also choose different colours for the door mirrors and tips of the protective side mouldings, with colours which contrast with the main body colour. Whether ‘radical’ or ‘graphic’, the end result will not only be entirely personal but also guaranteed to be elegant. This system of personalisation will be rolled out through a fun, online configurator. Renault is making customisation readily affordable thanks to attractive pricing that will allow every owner to say – “That’s My Twingo!”

“Move yourself” and Twingo appears before your very eyes!
Visitors to the Frankfurt Motor Show will be able to configure New Twingo on the Renault stand using hand-eye coordination. Thanks to motion-sensing technology that uses fun and attractive cameras, everybody will be able to create their own Twingo. You simply need to select and combine different personalisation options using the virtual palette on the big screen. Results can be posted on the web.

French luxury: New Twingo Mauboussin show car
Renault and Mauboussin, the celebrated Place Vendôme-based Parisian creative jeweller, have prepared a one-off Twingo show car for the Frankfurt Motor Show. The car is presented like a jewel, in the vibrant, colourful setting of a light box.
“Luxury is about making dreams come true; the expression of emotion and excellence. The objective which Renault and Mauboussin set themselves was to provide as many women as possible with a chance to realise their automotive dream, with the accent on emotion and excellence. Twingo Mauboussin represents the luxury of the present moment. The Parisian creative jeweller and designers from Renault were able give full expression to their respective talent and sensitivity in the choice of the car’s colour, the sensuality of its materials and its forms. The result illustrates each partner’s quest for liberty. “Thanks to its Tourmaline Brown bodywork and chocolate-hued interior, Twingo Mauboussin embodies a certain delectable indulgence.By choosing to work with Renault, Mauboussin has taken a stand for excellence ‘à la française’ Alain Némarq (President, Mauboussin).

Interior space and versatility hit the bull’s-eye
New Twingo’s design combines compact exterior dimensions with an impressively spacious interior. The very roomy city car provides 22 centimetres of knee room, which puts it among the segment’s very best. Meanwhile, Twingo’s reputation has always been sealed through its versatility-featuring separate, independently sliding, 50/50-split rear seats, Twingo is particularly practical, too. Its boot capacity can extend from 230 to 959 dm3, while the numerous cubbies and ingenious solutions available as options combine to make it the perfect partner both for shopping runs and for trips to the country.

Punchy, economical and even more respectful of the environment
The powerplants which feature in the New Twingo range mean it is more than capable of devouring long distances. The 1.2 TCe 100hp engine, which boasts peak torque of 155Nm available from low revs, delivers the driving enjoyment of a larger-capacity engine, but with lower fuel consumption. Twingo’s flagship engines, like the 1.2 16V 75hp petrol engine or the dCi 75 and dCi 85 diesels, have all benefited from ongoing improvements. Coupled with aerodynamic fine-tuning, this work has resulted in significant fuel consumption and greenhouse gas emissions improvements, yet not to the detriment of driving enjoyment. The fuel consumption for Twingo dCi 75 and 85 (3.4 litres/100km) counts among the most frugal in its class. From 2012, New Twingo will achieve benchmark emissions standards: 85g of CO2/km for the dCi 75 and dCi 85 diesel-powered versions and 102g/km with the 1.2 16V 75hp petrol engine. New Twingo is one of the only city cars to be available with Euro5 diesel engines that combine performance and fuel efficiency.

Practical and versatile
Thanks to its platform which is based on that of Clio, New Twingo retains its best-in-class status with regard to handling and ride comfort. It has all the qualities of a long-distance tourer and even offers better range. Driving economically, a full tank can ensure a range of up to 1,000km (diesel version) or 750km (petrol). Meanwhile, New Twingo’s compact dimensions and nimble handling are ideal for slicing through city traffic, yet it is just as much in its element out of town, too.

In tune with its time thanks to a range of multimedia audio systems
All the audio systems in the New Twingo range will feature Bluetooth functionality and audio-streaming with USB connectivity as standard. This makes it easy to play digital music, from a player, phone or USB stick. In this area, too, New Twingo delivers the same features as Renault models in other segments. As an option, the audio system can be used as a docking station for the iPhone and latest-generation iPod Touch. This audio system permits the use of GPS navigation thanks to a Renault-developed iPhone application. This app uses Bluetooth to communicate with the car and analyses the driver’s ‘eco-driving’ behaviour in real time with a view to providing fuel-saving tips.

Twingo showcases Renault quality
Since its launch, Twingo has enjoyed widely acclaimed reliability and a remarkable level of customer satisfaction, as confirmed by a long list of studies and surveys. Germany’s ADAC, for example, considers Twingo’s reliability to have ranged from ‘good’ to ‘excellent’ for several years.

Meanwhile, the French magazine L’Automobile Magazine put Twingo first in its class for the second consecutive year in its overall quality ranking published in February 2011. The magazine also stressed that “with Twingo, Renault has demonstrated its ability to propel one of its cars to the top level of customer satisfaction.”
Thanks to the careful attention that it pays to the details, New Twingo is poised to take the quality long associated with the model to an even higher standard.


New Twingo R.S., which will make its world premiere at Frankfurt, is presented in its signature Sirius Yellow body colour. In addition to its dynamic grille incorporating four lights, New Twingo R.S. features an F1-type splitter in the front bumper. This design touch, which can now be found across the Renault Sport range, is a tribute to Renault’s success in Formula 1. The rear wheel arches, including air vents that reinforce the car’s sporty character, house a distinctive new 16-inch Renault Sport wheel design. Customers can personalise the exterior with a grey design pack which sees the F1 splitter, door mirror housings and R.S. spoiler all picked out in anthracite.

Inside, the yellow stitching used for the steering wheel, seats and dashboard cowling is in perfect harmony with the hallmark colour of the brand and other Renault Sport models. The dashboard, audio console, rev-counter housing and lateral air vents are finished in Gloss Black. A new white interior tone has also been introduced, and is used for the upper part of the steering wheel, for the vertical stripes on the sport seats and for the rev-counter bezel. The optional R.S. Monitor onboard telemetry system which has proved so popular on Clio R.S. and Mégane R.S. can also be ordered as an option.

This summer, Mégane R.S. Trophy established a new lap record at the Nordschleife, part of the original Nürburgring circuit, in Germany, in the production front-wheel drive category, thanks to a time of 8 minutes and 8 seconds. The potential of its 265-horsepower, two-litre turbocharged engine, which develops peak torque of 360Nm, is optimised by its Cup chassis which features an independent steering axis front suspension arrangement, a limited slip differential, Brembo brakes and Bridgestone RE50A tyres. Yet Mégane R.S. Trophy is a versatile car, and comfortable, too, thanks to its Recaro seats. It has been specially designed to heighten the enjoyment. Its distinctive styling (especially in Sirius Yellow) and exceptional performance have already made Mégane R.S. Trophy a collector’s item.

A 2.0 turbo Renault Sport engine under the bonnet of Mégane R.S. Trophy for even more exceptional performance!

  • Four cylinder 1,998 cc turbocharged engine.
  • Enhanced technical specification of the 2.0 turbo Renault Sport engine (type F4Rt R.S.) for even smoother performance and a more enjoyable driving experience.
  • The revised air intake system takes account of higher pressures and temperatures.
  • Turbo pressure: up 0.2 bar to 2.5 bar.
  • Power: up 15hp to 265hp.
  • 360Nm of torque (up 20Nm) across a wide power band (from 3,000 to 5,000rpm).
  • Weight-to-power ratio: 5.09kg/hp, for a specific power of 132.5hp/litre.


New Twingo Gordini: “Be Glorious Be Gordini!”
The Malta Blue body colour and white stripes of New Twingo Gordini make the Gordini legend an affordable reality. Its striking, instantly recognisable looks are ideal for customers who want chic and sporty car which genuinely feisty performance. Both the 1.2 TCe 100hp petrol and dCi 85 diesel versions deliver punch, fuel efficiency and a standard of driving enjoyment rarely found in a city car.

 Customers looking for a less visually distinctive design can opt for the new grey interior trim and one of the alternative body colours: Glacier White, Pearlescent Black or Vif Red. And those who want even more from their car will soon be able to discover Twingo Gordini R.S. (1.6 16V 133hp), a version which packs all the sporting DNA of Renault Sport. Gordini has successfully introduced its ’French Touch’ in some 20 markets appealing to a younger and more feminine customer base.

The Gordini touch for Renault Wind, too!
Exclusive and innovative, Wind is an affordable roadster that has become even more irresistible thanks to the availability of Gordini styling cues. On sale since Summer 2011, Wind Gordini which can go top down in just 12 seconds thanks to a clever rotating roof that is unique in this segment. Although a two-seat convertible, it easily swallows luggage for a weekend away thanks to its consistent 270dm3 of boot space, whether the top is p or down. Wind Gordini is all about motoring enjoyment, but it is also a practical and sensible daily driver thanks to its responsive yet economical 1.2 TCe 100hp or 1.6 16V 133hp engines.


The new, revised version of the brand’s first 4×4 crossover – Renault Koleos – is due to go on sale in the last quarter of 2011.
The front end has been redesigned to emphasise the vehicle’s assertive character and elegance. The air intakes positioned either side of the Renault logo on the previous version have made way for an elegant chrome grille, while the dynamism of the model has been reinforced by new, slimmer headlights. The new door mirrors now incorporate LED indicators. The side view expresses the robustness associated with the world of 4×4 motoring thanks to cues like high ground clearance, prominent wheel arches and new, modern, sporty wheels. The current model’s distinctive rear-end styling has been carried over, including the steeply-raked rear window which suggests forward movement and provides Koleos with a particularly original stance. New Renault Koleos will also be available in a new dynamic body colour: Cayenne Orange. Careful attention has been paid to the quality and finish of the cabin. A selection of new upholsteries and trims enhance the original vehicle’s refinement, while the dashboard and instrument lighting have evolved, too, with the introduction of a modern, instrument panel.

Depending on market, New Renault Koleos will be available with either a 150hp or 175hp diesel engine (type M9R) or a 170hp petrol powerplant (type TR25), all of which deliver dynamic, quality performance under the bonnet of this crossover which measures 4.52m in length and 1.85m in width. Work on the vehicle’s aerodynamics and its 2.0 dCi powertrain has produced appreciable CO2 emissions savings. The CO2 emissions of the 4×2 version powered by the dCi 150 engine are just 148g/km.
New Koleos is a particularly versatile vehicle which is as at home in built-up areas as it is when driven along twisty country lanes. The 4×4 version, which uses a Nissan-developed all-wheel drive transmission, boasts genuine off-road ability. Thanks to its balanced proportions, New Renault Koleos is also perfectly at home in built-up areas thanks to its precise power steering and stability which ensure a reassuringly nimble drive. At the time of the original version’s launch, it benefited extensively from Renault’s vast experience in the fields of active and passive safety, and features including ESC, emergency brake assist, programmed structural crumple zones, six airbags and front seat belt pretensioners earned it a five-star EuroNCAP crash-test rating.

New Renault Koleos delivers segment-topping cabin space and comfort, while its interior benefits extensively from the know-how of the brand which pioneered the MPV concept. Everything has been thought through to ensure that all five passengers travel in perfect comfort, including front headroom and kneeroom among the best the segment has to offer, while those sitting in the rear benefit from an optimal balance between headroom and shoulder room.

Practical and modular: New Renault Koleos comes with 70 litres of stowage space, plus a split-opening tailgate which facilitates access to the 450dm3 VDA boot. The 60/40-split rear bench seat is equipped with Renault’s ‘Easy Fold’ system that enables it to be folded from the rear of the vehicle.

New Renault Koleos comes with a raft of high-end driver-friendly features and it takes owners no time at all to feel perfectly at home inside their vehicle. Equipment designed to take the stress out of motoring includes hands-free entry and ignition, an electronic parking brake, automatic headlight and windscreen-wiper activation and joystick-controlled Carminat TomTom Live navigation. The all-wheel drive versions of New Koleos also come with Hill Start Assist and Hill Descent Control. Use of the radio, navigation system and dual-zone climate control is perfectly intuitive, with controls that fall reassuringly and readily to hand. Careful attention has been paid to acoustic comfort, with work focusing on the elimination of transmission and road noise. For even greater travelling comfort, New Koleos is available with Bose® sound in the form of a premium audio system engineered especially for the vehicle.

Renault Koleos has a distinctly international calling and is marketed on five continents. It was the first vehicle to benefit from Alliance-wide input and has emerged as a spearhead of the brand’s range in several markets, including China, Mexico and Colombia.

“Our powertrain strategy focuses on two areas: the introduction of new technologies for petrol and diesel internal combustion engines, plus the development of a range of electric drive-trains that ensure our status as Europe’s number one vehicle manufacturer with regard to the CO2 emissions of our range.

“This powertrain offensive takes the form of frequent product launches, beginning with our new automatic EDC transmission in 2010. Last June, we released the Energy dCi 130 – the Energy family’s first diesel engine – and that was followed this summer by the 2.0 Energy dCi 130 and dCi 150. Today, we have two other new engines in Frankfurt: the diesel Energy dCi 110 and the Energy TCe 115. The latter marks the renewal of our petrol range and will be marketed in Europe from early-2012. This range will mark a clean-break in terms of CO2, with emissions down by almost 30 percent over our current line-up.” Jacques PROST (Director, Powertrain Engineering Department)
Following the recent, back-to-back launches of the Energy dCi 130 and 2.0 Energy dCi 130/dCi 150 engines, the Energy family is poised to expand further with the introduction of two new internal combustion engines: the new Energy TCe 115 petrol engine and a transformation of the existing 1.5 dCi diesel, which will be known as the Energy dCi 110. The key features of Renault’s Energy range of engines are:

  • Powertrain performance which calls on Renault’s technological excellence in F1: thanks to its Energy range of engines, Renault seeks to pass on the benefit of the technological excellence it has acquired in motorsport to its customers. Its 34 years of experience in F1, during which time it has secured no fewer than nine Constructors’ world titles, have contributed to the availability of a raft of unprecedented technologies for this level of range.
  • Technological content based on new-generation downsizing, incorporating Stop&Start with braking/deceleration energy recovery, and a unique technology package for the cubic capacities concerned.
  • A determination to achieve radical reductions in fuel consumption, CO2 emissions and running costs, while at the same time delivering genuine driving pleasure and exacting quality in every domain.

Whether their work involves designing and developing engines for road cars or for Formula 1, Renault’s engine specialists share the same threefold mission: the design of reliable, increasingly fuel-efficient, high-performance powertrains. Indeed, cross pollination exists between motor racing’s premium championship and road cars in several areas:

  • A transfer of resources: staff movements between Renault Sport F1 and Renault’s powertrain engineering division mean that the Energy range of engines has directly benefited from the expertise Renault has accumulated as a Formula 1 engine supplier.
  • Skill sharing:
  • A thorough understanding of so-called ‘square’ engine architectures,
  • A perfect grasp of thermodynamics and cooling,
  • Work on minimising friction,
  • Pooled computing and measuring tools (90 percent of software is shared),
  • Pooled methodology software for increasingly shorter development times.


The application of technologies more commonly employed for diesel engines has led to a significant revival in the appeal of petrol powerplants. As a consequence, Renault has decided to invest massively in this area and, in the coming months, will propose a new range of Energy TCe  engines that are both economical and even more respectful of the environment. The Energy TCe family marks a fresh development in Renault’s petrol engine strategy and is expected to account for 85 per cent of the brand’s petrol engine sales in Europe by 2015.

This brand new engine is poised to appear in the first half of 2012, initially in the Mégane and Scénic range where it will gradually replace the 1.6 16V 110hp (type K4M). Compared with the latter, it will represent an uprated performance package despite its 25 percent smaller cubic capacity.

  • A turbocharged four-cylinder 1.2-litre engine (1,198cc) with direct injection.
  • Maximum power: 115hp (plus 5hp).
  • Peak torque: 190Nm (plus 40Nm) from 2,000 to 4,000rpm, with 90 percent available from 1,500rpm;
  • Reduction in fuel consumption by 25 per cent. That works out as a saving of more than 1.5 litres/100km compared to the engine it replaces and will give the car a range close to that of a diesel.
  • Running costs will also take a significant plunge thanks to the combination of its timing chain and low fuel consumption and CO2 taxes.
  • New-generation downsizing:
  • All-aluminium block.
  • Unprecedented specific power for a 1.2 petrol engine: 100hp/litre.
  • A modular family: a three-cylinder, 900cc 90hp TCe engine to come.

Renault’s first turbocharged, direct-injection petrol engine – the Energy TCe 115 – is particularly responsive. Thanks to peak torque of 190Nm, a figure worthy of a two-litre powerplant and available from as low as 1,750rpm, the Energy TCe 115 delivers the acceleration and mid-range response expected of a 1.6-litre engine. This has been made possible thanks to a range of new technologies, some of which come from the world of F1:

  • ‘Square’ engine architecture: takes up less space yet delivers the same performance.
  • Reduced friction: friction-related energy losses have been reduced, meaning that less fuel is required to deliver the same quantity of energy. Other benefits are longer engine life and enhanced robustness.
  • Variable-rate oil pump: oil pressure is electronically monitored and adjusted as a function of how the engine is being used. The benefit to the customer is lower fuel consumption and CO2 emissions.
  • Low-friction timing chain: this optimised timing chain is equipped with a hydraulic tensioner which keeps it permanently taut to minimise friction.
  • Graphite-coated piston skirts.
  • DLC (Diamond Like Carbon) coated cam followers, a technique that has been employed in F1 for some years. Benefits are significantly reduced friction and enhanced energy efficiency for uprated performance and improved fuel consumption.
  • Direct fuel injection: fuel is injected directly into the combustion chamber to optimise efficiency by carefully adapting the strategy as a function of how the engine is being used. The result is improved combustion and, consequently, lower fuel consumption and CO2 emissions.
  • Double cam-phasing Variable Valve Timing (VVT). Combined with an integrated turbo manifold, VVT ensures that maximum torque is available at low engine speeds and across a broad rev-band.
  • Stop & Start with ultra fast start-up: at a standstill, the system automatically detects the position of each piston and injects fuel into the most favourably-placed cylinder, in the same way as a cyclist presses on the uppermost pedal when pulling away. Re-starting is instantaneous. The energy required for frequent re-starting is recovered during deceleration and braking.

The expertise of Renault Sport F1 engineers channelled for the Energy TCe 115
Renault has sought to dial Renault Sport F1’s technological excellence into the design of its Energy engines. The Powertrain Engineering Department has accordingly called on talent from the world of Formula 1 to work on its new engines. Following the example set by Philippe Coblence, who worked on the Energy dCi 130 (type R9M), Jean-Philippe Mercier was tasked with engineering the Energy TCe 115.

Jean-Philippe Mercier (Powertrain Engineering Manager, Energy TCe 115 family): “As early as the 1980s, we stood out as pioneers of downsizing in F1. Even in those days, we were getting some 850hp out of our 1,500cc turbocharged V6. The experience we have accumulated has brought us a thorough understanding of powerful engines for their size. My input has focused on the Energy TCe 115’s specific power, and the result is 100hp/litre, a first for a 1.2-litre engine. And Renault has no intention of stopping its work there!”


Renault’s core-range engine, the 1.5 dCi, powers one in three of the brand’s vehicles, from Twingo to Laguna. Nearly one million units were manufactured in 2010. The new transformed version of the powerplant will initially be available for Mégane range before it is extended to the other vehicles marketed by the group.


  • Torque: up 20Nm to 260Nm, available from as low as 1,750rpm
  • Unchanged power output: 110hp at 4,000rpm
  • Mégane Energy dCi 110, a new spearhead for the range: less than 100g of CO2/km, equivalent to fuel consumption of just 4 litres/100km.

Turbocharger architecture:

  • Reduced load losses thanks to an innovative turbo architecture: the path that intake air must travel has been simplified to achieve more efficient, uprated turbo performance with no increase to fuel consumption.
  • Low inertia turbo: improved response at low engine speeds thanks to the optimised size of the blade.

Individualised spray cone angle fuel injection nozzles: the more precise spray pattern significantly improves combustion performance (15 percent less unburned fuel), which in turn has a beneficial effect on fuel consumption and CO2 emissions. Individualised spray cone angle technology compensates the natural nozzle offset inherent in eight-valve engines due to the asymmetry of the intake and exhaust valves. Injection is ensured by seven-hole piezoelectric injectors.

Reduced friction: (see Energy TCe 115).

Features carried over from  the Energy dCi 130 engine’s ‘technology package’:

  • Stop & Start technology with braking/deceleration energy recovery (ESM) involves automatically cutting the engine when the vehicle is at a standstill since the engine clearly doesn’t emit any pollutants or CO2.when it isn’t running. When driving exclusively in built-up areas, fuel savings can amount to more than one litre per 100km. When the driver presses on the clutch pedal again, the engine fires up instantly. To cope with all this repeated starting, the starter motor has been uprated (starter, starter ring gear), as has the fuel injection system (pump and high-pressure injectors). The engine has been engineered for 410,000 starting cycles (over 300,000km), which is almost seven times more than the same figure for a conventional engine.
    ESM (Energy Smart Management): This system allows the kinetic energy produced under deceleration/braking to be recovered by the alternator and stored in the battery. Functions which consume electricity (heater, lights, radio, etc.) are directly fed by the battery to ease the work of the alternator. Recovered energy is notably employed to restart the vehicle.
  • EGR (Exhaust Gas Recirculation): Renault has innovated with the launch of the European market’s first engine to feature low pressure EGR technology. This solution recovers exhaust gases further downstream, once they have been through the turbine and particulate filter. They are cooled in a low pressure intercooler which enables them to be recirculated through the turbo mixed with air and thereby increase turbo pressure. The gases are then cooled by air in the turbo radiator and used for combustion a second time. This so-called ‘cold loop’ enables emissions of nitrogen oxides to be cut more efficiently than is the case with a conventional high pressure EGR (see below), while engine efficiency is improved and combustion is of a higher quality.
    Low pressure EGR technology calls for an engine architecture that minimises the distance between the catalytic converter/particulate filter and the air intake, an arrangement known as a post-turbo after-treatment system. This proximity enables:
  • Catalytic converters and particulate filters to function at higher temperatures and therefore more efficiently,
  • The design of a compact and efficient low pressure EGR circuit.

EGR technology (Exhaust Gas Recirculation) reduces the emissions produced by the engine at source.
With conventional, so-called ‘high pressure’ EGR, exhaust gases are recovered as they exit the combustion chamber and are re-injected directly into the air intake, mixed with air. Although this minimises the production of nitrogen oxides during combustion, it also raises the intake temperature and restricts turbo pressure, two factors which have a negative impact on energy efficiency.

Renault 2011

  • Thermostat-controlled automatic-flow rate oil pump: the capacity of the oil pump (and therefore oil pressure) is adjusted as a function of the engine’s needs at any given moment in order to reduce the pump’s energy consumption. An oil temperature sensor makes real-time adjustments to minimise viscosity-related friction, which has a beneficial knock-on effect on fuel consumption.

Euro6 ready: the catalytic converter/particulate filter arrangement and low pressure EGR technology facilitate the engine’s conversion to Euro6 legislation. To the same end, the compression ratio has been increased from 15.2:1 to 15.6:1.

The 2.0 Energy dCi 130 and 150 engines will initially appear in the Renault Laguna range.

  • Performance: 4.5 litres/100km (130 and 150hp versions), equivalent to 118g of CO2/km, a saving of 18g/km (down 13%) which puts it among the D-segment’s best.
  • As punchy as ever, with a power output of 96kW (130hp) or 110kW (150hp) and torque of 320Nm and 340Nm respectively. Fine-tuning work has improved response and further accentuated the sensation of feisty performance.
  • Additional technologies: Stop & Start with braking/deceleration recovery, variable-rate oil pump, thermal management and cold-loop EGR.
  • Reduced friction.
  • Enhanced acoustic performance for an even more silent ride than with the current engine.

Renault’s new engines will be introduced gradually across the brand’s complete model range. Evolutions of existing engines will also benefit from the technology package which has been developed. This is the case, for example, of the 2.0 dCi engine which is available for Laguna and which will become the Energy dCi. The rapid incorporation of these technologies on Renault engines will contribute to curbing the carbon footprint of Renault vehicles.

A summary of savings achieved thanks to the new range of Energy engines:

Engine Energy dCi 130
(R9M) Energy dCi 110
(K9K) 2.0 Energy dCi
130 and 150 (M9R) Energy TCe 115 (H5FT)
Impact on fuel consumption* Improved by
1 litre/100km Improved by
0.5 litres/100km Improved by
0.6 litres/100km Improved by
1.5 litres/100km
Impact on CO2 emissions* Down 20% Down 12% Down 13% Down 25%
1st models powered by the engine Scénic/Grand Scénic (2011), Mégane (2012) Mégane and Scénic range (2012) Laguna Saloon/Estate (2011) Mégane & Scénic range and Kangoo (2012)
* Approximate mean values.


“In a month’s time, the first Renault electric vehicles will be delivered to their buyers. It will be a watershed moment of our ambitious strategy to become the number one brand for zero-emission mobility. The entire network has today received training and is ready to begin selling and servicing electric vehicles, thanks to a comprehensive offering which will cover the vehicle itself, battery lease, recharging facilities and a package of services. It is a key moment for Renault, the Alliance and all our customers who are eagerly waiting to take delivery of the first Fluence Z.E.s, Kangoo Z.E.s and Twizys later this year.” Thierry Koskas (Electric Vehicle Programme Director)

Electric vehicles are poised to become the flagships of Renault’s eco² drive in favour of the environment, a position which is centred squarely on the availability of a range of more ecologically-aware and readily affordable products and services. In its ‘Renault 2016 – Drive The Change’ plan, the Renault group committed to reducing its carbon footprint by 10 per cent between now and 2013, and by a further 10 percent between 2013 and 2016.
In addition to its ongoing work on internal combustion engines, Renault will be the only car manufacturer to propose a comprehensive range of electric vehicles to promote a new form of mobility from 2012.


The entire Renault network is geared up for the arrival of the Z.E. range Renault has structured its sales and after-sales network with a three-tier system that has been designed to optimise the services it provides its Z.E. customers:

  • The Renault network (agents, dealerships and subsidiaries): customers will be able to buy and have their Z.E. serviced anywhere in the Renault network.
  • Renault Z.E. Centres: customers will also be able to take advantage of so-called Z.E. Centres. The emphasis here will be on test drives in order to get a thorough understanding of what life with an electric vehicle is all about. These centres will introduce customers to a whole new world of motoring enjoyment.
  • Renault Z.E. Expert establishments: these sites will be equipped with a specific Z.E. workshop capable of working on any aspect of the vehicle.
  • Meanwhile, business customers will be catered for at Renault Pro+ centres which form a network that specialises in their specific requirements and which work along the ‘one-stop shopping’ principal. All these centres will be covered by the Z.E. Expert banner. Traders, tradespeople, local authorities and fleet operators will be able to buy, service and repair their electric vehicles at their usual Renault Pro+ centre. There will be 250 such centres operational by the end of 2011.

Renault 2011

From a practical viewpoint, customers will be able to leave their vehicle at the site of their choice (agency, dealership, subsidiary). If the site in question is not qualified to repair their Z.E. vehicle, the latter will be transferred to a Z.E. Expert establishment. Nothing about the process will be concealed from customers who will be able to benefit from a replacement mobility solution until they retrieve their own vehicle.

By the time the Z.E. range reaches the marketplace, some 750 Z.E. Centres and Z.E. Expert establishments will be operational across Europe. They will all also be equipped with battery charging facilities.

Specialists with training to cover the specific needs of Z.E. vehicles
At each Renault site, customers will be able to count on the services of specialists who have undergone specific training to cover the needs of electric vehicle owners. The entire network will have received both sales and technical training ahead of the Z.E. range’s launch.

In June 2009, the Renault Academy (Renault’s training centre) began specific Z.E. training. Within the framework of the Alliance, all the electric vehicle-related training modules are being shared by Renault and Nissan, and the first two were up and running as early as June 2010 under the collective title “EV4ALL”. These basic modules have been tailored to provide an overview of the world of electric vehicles and are aimed at all staff, whatever their job.

The first of these modules (“EV Overview”) serves as a general introduction to electric vehicles, both from the technical angle and with regard to their specificities in fields like sales, associated services, use and technology. The second module (“Safety Overview”) deals with the safety aspects of working in a 400-volt environment.

In addition to these e-Learning modules, a training conference targeting all sales staff (8,000 people) is scheduled to take place in Seville, Spain.

More specific training aimed at technical staff who are likely to work on electric vehicles has also been introduced. For example, courses covering Kangoo Z.E. and Fluence Z.E. are being run in every Z.E. Centre and Z.E. Expert establishment in France. A second phase of training is planned for the months following the delivery of the first electric vehicles. Its content will be finalised based as a function of the feedback received concerning any mechanical incidents that are reported.

The Alliance has sealed more than 100 agreements across the world Renault has been working for three years to develop battery charging facilities in association with both public authorities and privately-own operations. The Renault-Nissan Alliance has signed more than 100 partnership agreements across the world with public bodies (states, cities, regions), energy providers, infrastructure operators, research and development centres, shopping centres, public car park operators, hotels, etc.

Almost 50,000 battery charging stations across Europe by 2012
Contracts have been signed in all major European countries with electricity providers (RWE in Germany, EDF in France, Acciona in Spain, a2a and Enel in Italy, etc.), operators and/or states. Current commitments point to the availability of 50,000 battery charging stations across Europe by the first half of 2012.

Full-scale trials: more than 400 vehicles running in nine countries
Between December 2010 and the launch of Renault’s Z.E. range, more than 400 vehicles will gradually have been put into the hands of customers. To date, such trials are running in nine countries: France, Germany, Italy, Denmark, Russia, Israel, Korea, Singapore and Australia.

  • In Germany, Renault has provided 45 Z.E. vehicles for a series of trials between April 2011 and June 2012.
  • April 2011 until June 2012 (Rhine-Ruhr region): 30 vehicles (Kangoo Z.E.s and Fluence Z.E.s) have been provided to customers such as RWE, Deutsche Post, Stadtwerke Unna, Chemion, BEW, RWZ, Stadtwerke Brühl, Europcar and SWK. In association with RWE, 400 battery charging stations are planned across the region.
  • May 2011 until June 2012 (Hamburg region): 15 Kangoo Z.E.s have been provided to customers such as Unilever, Vattenfall, Hamburg Energie, Stadtreinigung Hamburg, Hamburg Airport, Hermes, Axel Springer, Budni, Hiplo and HHLA. In association with Hamburg Energie and Vattenfall, 50 battery charging stations are planned across the region.
  • In Italy, 60 Z.E. vehicles (Kangoo Z.E.s and Fluence Z.E.s) will be tested by customers in Milan and Brescia over a period of nine months. The chief customers involved are Henkel, Sodexo, TNT, UPS, Nestlé and the Milan and Brescia city authorities. In association with utility company a2a, 270 public and private battery charging stations will be set up in the two cities.
  • In France, the SAVE operation (Seine Aval Véhicules Electriques), between April 2011 and September 2012, is the country’s biggest trial involving some 100 Z.E. vehicles and approximately 150 battery charging stations. In July this year, 60 people were already running Renault and Nissan electric vehicles (Renault Kangoo Z.E.s, Renault Fluence Z.E.s, Nissan Leafs), while 103 battery charging stations were already up and running, including 38 roadside stations available to the general public in certain Carrefour and Vinci car parks. Two Total service stations are providing fast battery charging facilities.

Initial reactions from those involved in the SAVE trials have been extremely positive. According to participants, Z.E. vehicles deliver the same performance as an internal combustion-engined vehicle: “I always thought electric vehicles were for fuddy-duddies, but they aren’t at all,” noted one lady user who works for Carrefour Property. Battery charging was found to be simple: “The charging station is tactile and easy to operate,” remarked another user. Z.E. vehicles are reassuring to drive: “You see other drivers waiting at traffic lights revving their engine, clearly in a hurry. It’s a bit silly really, and quite a strange antic when you think about it,” observed another Carrefour Property employee.


Running a Renault electric vehicle is simplified thanks to the Z.E. Box. This practical solution is provided to Z.E. vehicle buyers and answers all their electric vehicle-related questions. It includes useful information and details the contracts associated with electric vehicles, including the battery, battery charging and other services. Renault has made customer peace of mind a priority and has thought through the demands of electric vehicle ownership very carefully.

Customers who purchase or lease a Renault electric vehicle will discover a whole new world of motoring enjoyment and will have the added satisfaction of knowing that they are not producing any emissions. They will also have access to smart technologically. The Carminat TomTom Z.E. Live navigation system, for example, is specially adapted to Renault Z.E. vehicles, including a display of how far they can travel as a function of their remaining range. It also ensures precise guidance to the nearest battery charging stations (depending on model and country).

“My Z.E. Connect” is a pack of simple, practical services which enable customers to monitor the remaining range of their electric vehicle via a computer or a mobile phone thanks to the “Z.E. Services” application.

The battery is owned by Renault’s subsidiary, RCI Banque, and leased by customers who, in this way, are sure of having a battery at an affordable price which is always functional. Renault effectively commits to leasing operational batteries, which is to say that their capacity is at least 75 percent of their initial capacity.

A la carte lease contracts adapted to individual needs are available to private motorists and business customers alike. These contracts can be extended indefinitely (see price summary below).  Should the vehicle be sold on, a new lease contract is automatically signed with the new owner.

What are latest-generation lithium-ion batteries?
Electric motors are powered by batteries which use lithium-ion technology. The size of the battery depends on the type of vehicle for which it is used. Fluence Z.E.’s battery, for example, comprises 48 power modules, each of which incorporates four elementary cells. It is inside these cells that the electrochemical reactions take place, enabling electrical current to be produced or energy to be stored. Individual modules are similar in size to a laptop computer and are positioned in three superimposed layers. Each module delivers 8.3V, making a combined total of 400V for the 48 modules. These compact, innovative lithium-ion batteries are supplied by AESC (Automotive Electric Supply Corporation), a Nissan-NEC joint venture, or by the Korean company LG.

THE PERFORMANCE of these batteries compared with former-generation nickel metal hydride batteries is superior in every domain, from range and battery life, to reliability, safety and price. They do not suffer from the so-called memory effect resulting from incomplete charge cycles which can ultimately lead to a fall-off in capacity in the case of conventional batteries. The battery requires no maintenance and can be charged for short cycles with no adverse effect on capacity.

To put the demand for lithium supplies into perspective, a 250kg battery contains 3kg of lithium. According to mining companies Chemetall and SQM, worldwide lithium reserves are currently estimated to be between 14 and 17 million tonnes.

RECYCLING: Renault is establishing a system to collect damaged or end-of-life batteries in all the countries where its electric vehicles are marketed. Batteries will be collected via the Renault sales network or by approved Z.E. vehicle disposal companies.

They are initially taken to diagnostic centres to detect which batteries can be recovered for non-automotive use and which batteries must be recycled.

The recycling process itself involves stripping batteries into sub-assemblies (housings, electronics, modules, etc.). All the components, with the exception of the modules and cells, are recycled in keeping with conventional processes or else re-employed. Battery modules (made up of assembled cells) are dealt with by specialist recycling companies. Renault has entered into an initial partnership with Umicore, a company with a global presence and the number one lithium-ion battery recycling specialisthe process employed by Umicore consists in pyrometallurgically treating cells and modules, followed by a hydrometallurgical process aimed at recovering metals.

BATTERY SAFETY: From the very beginning of the project, Renault, monitored by the public authorities, committed to making its electric vehicles as safe as its internal combustion-engined vehicles. Battery safety is ensured thanks to the following: the stable properties of manganese, the electronic system which monitors the battery’s cells and the robust housing of the modules. The specification of this housing has been selected to optimise passive safety in a collision. The vehicle structure itself is also reinforced in order to protect the battery.

Meanwhile, Renault has been working actively with emergency services ahead of the launch of its electric vehicles. For example, an Emergency Response Guide (ERG) has been drawn up in association with fire fighting services for the latters’ own training purposes.

Extensive testing has been carried out to ensure that Z.E. vehicles are risk-free. An in-house so-called ‘barbecue test’ saw Renault light a fire underneath a vehicle to measure how long it took for the vehicle to catch fire. The result showed that electric vehicles are even more fire-resistant than internal combustion-engined vehicles because they do not have a fuel tank. The battery catches fire after a period of 10 minutes, compared to between one and two minutes in the case of a petrol tank.

Wall-Boxes are easy to use and are ideal for standard battery charging at home. They must be installed by a qualified electrician. To make life easier for its customers, Renault is able to put them in touch with the professional services of partner companies like EDF or Schneider Electric in France, RWE in Germany, Enel or a2a in Italy, British Gas in the UK etc.

The Wall-Box’s chief benefits are battery-charge speed, the assurance that it complies with local standards, its user-friendliness and its ability to communicate with the electricity network in order to take advantage of the lowest possible electricity rates, at night or off-peak, for example. A Wall-Box will fully charge a battery in between six and eight hours.

For slower, ‘top-up’ charging (10 hours), Renault proposes a battery charging cable (either as an accessory or an option) which plugs into the 220V domestic supply. Twizy can be plugged directly into a 220V socket at the home thanks to the cable included with the vehicle (battery charges in 3½ hours).
Access to public battery charging facilities: standard (between six and eight hours), accelerated (one hour) and fast (30 minutes) battery charging is ensured thanks to the many agreements that have been put into place by the Renault-Nissan Alliance.

Within the framework of their battery lease contract, and whichever formula they have subscribed to, Renault Z.E. customers will benefit from 24/7 assistance covering all types of breakdown, whether they concern the vehicle, its motor or its battery. The service will also cover flat batteries, with customers’ vehicles towed to the battery charging station of their choice, within a radius of 80km.

The standard manufacturer’s warranty for a Z.E. vehicle covers:

  • Vehicle warranty: two years/unlimited mileage or three years/100,000km depending on market and depending on the warranty covering internal combustion-engined vehicles in that country.
  • Electric powertrain warranty: up to five years/100,000km (except Twizy: three years/unlimited mileage).
    In addition to its manufacturer’s warranty, Renault proposes extended warranties and servicing contracts specially suited to electric vehicles and for durations or distances of the customer’s choice:
  • Programmed service plans enable customers to select a formula (years/kilometres) geared to the way they use their vehicle.
  • Warranties can be extended for a period of up to seven years, depending on the customer’s choice (excluding the electric powertrain).
  • Meanwhile, an insurance service is available from RCI Banque.

Z.E. vehicle owners can also benefit from unrestricted travel thanks to the possibility of hiring an internal combustion-engined vehicle at preferential rates, with guaranteed availability for long journeys. This service will be provided by Renault Rent outlets, as well as by a network of partners across Europe which will guarantee extensive geographical coverage.

Payment will be made as and when the service is used, either directly to the agency or via the internet.

Fleet Asset Management is a system which permits the real-time management of vehicle fleets and is an exclusive service provided by Renault for its Fluence Z.E. and Kangoo Z.E. customers. It notably targets fleet managers and long-term lease companies. The system provides daily updates concerning the distance travelled by the vehicle, its energy consumption, the state of charge of the battery, etc. (around sixty information streams are uploaded every day). This data permits more effective management of electric vehicle fleets, with no need for the vehicle’s user to intervene. Access to data is protected by a secure and personal code.

In built-up areas, some 87 per cent of European motorists do not exceed a distance of 60km per day. Given that the NEDC combined cycle ranges of Fluence Z.E and Kangoo Z.E. are homologated at 185km and 170km respectively, and at 100km (urban cycle) in the case of Twizy, the range of Renault’s Z.E. vehicles is perfectly suited to daily use.

Range will vary, however, as a function of several criteria, including speed, type of journey, how the heating system or climate control is used and driving style (sporty, normal, eco-driving). Unlike their internal combustion-engined counterparts, electric vehicles are the most economical when driven in heavy traffic in towns. Renault’s customers will benefit from a range of in-car and remote tools and technologies designed to help them optimise the range of their vehicle.

Kangoo Z.E. and Kangoo Maxi Z.E. (two and five seats): an electric Kangoo. Sales begin in October, 2011.
The market for light commercial vehicles which do not emit any emissions during their use on the road chiefly targets business fleets, traders, tradespeople and organisations responsible for the transport of people, including local authorities. Thanks to its experience as Europe’s number one LCV manufacturer, Renault is able to propose three versions of Kangoo Z.E. in order to cover all types of need. In addition to the unprecedented driving comfort they deliver, their carrying capacity is identical to that of the internal combustion-engined equivalent.

Fluence Z.E.: the first affordable electric saloon car. Sales begin in November, 2011.
In each of the three countries where Renault has reached agreements with Better Place (Israel, Denmark and Australia), Fluence Z.E. will be the first electric car to offer unlimited range thanks to the availability of bespoke stations where it will be possible to swap batteries. This service will be available to fleet operators and private motorists alike. In Europe, Fluence Z.E. will above all interest fleet owners looking for a prestige electric saloon car which does not emit any emissions during its use on the road.
Depending on country, customers who reserved their vehicle early will be able to place priority orders for Kangoo Z.E. or Fluence Z.E. at the end of September, 2011.

Twizy, an unprecedented urban mobility solution. Sales begin in December, 2011.
Twizy is an unprecedented solution for city motoring. Its nimble handling prompts parallels with the world of scooters and motorbikes, yet the standard of safety and comfort it delivers is close to that of a four-wheeled vehicle. Twizy stands out as a symbol of the “Renault 2016 – Drive the Change” plan and is available in a choice of two versions:

  • In certain countries, Twizy 45 will not require a driving licence.
  • A driving licence will be required to drive Twizy.

Two equipment levels (‘Urban’ and ‘Technic’) were revealed in Geneva. A third –’Twizy Color’, which highlights Twizy’s fun side – will be introduced at the Frankfurt Motor Show. This version is available in blue, red or green in the form of decals for the roof, sides and inside the car for the upholstery and glovebox. This livery can be rounded off by the fitment of particularly striking, colour-coordinated, diamond-effect aluminium alloy wheels. The cost of the door option – €550  (inclusive of VAT, for customers who reserved their vehicle) – mirrors Twizy’s affordable price positioning. These two new features can be reserved at

ZOE Preview: the compact supermini that ensures everyday well-being for all. This show car previews the ZOE that is due to reach showrooms by the middle of 2012.
Zoe Preview is a show car which previews Renault’s all-electric compact supermini, ZOE. From mid-2012, ZOE is poised to become the flagship of Renault’s “innovation for all” drive and concern for the environment, as well as being an ambassador for the brand’s new design strategy.  For further information:

The purchase price and cost of leasing a Renault electric vehicle will be comparable to the same figures for the equivalent diesel version (once tax incentives have been deducted). Meanwhile, depending on market, the energy costs for a Z.E. vehicle will be between a fifth and a tenth of those for an internal combustion-engined vehicle. For example, in the cases of Kangoo Z.E. and Fluence Z.E., “filling up” on energy for 170km or 185km respectively will cost €2 (depending on the local cost per kWh), a prospect which breaks new ground compared with the fuel cost for an internal combustion-engined vehicle.  Given how affordable they are to both buy and run, Renault electric vehicles are an attractive proposition for business customers and private motorists alike.

Summary of prices
Z.E. model Price with maximum available tax incentive deducted Price with no tax incentives deducted Monthly battery lease
Fluence Z.E.  Expression
Incl.VAT Dynamique
Incl.VAT Expression
Incl.VAT Dynamique
€26,900 Incl.VAT From €82 incl. VAT (assistance included)
(10,000km/year, for 36 months)
Kangoo Z.E. €15,000 (before VAT) €20,000 (before VAT)
From €75 before VAT, (assistance included)
(15,000km/year, for 48 months)
Kangoo Maxi Z.E.
(2/5 seats) €16,200/€17,000
(before VAT) €21,200/€22,000
(before VAT)
Twizy Urban 45 NC €6,990 incl. VAT
Door option: 550€* From €50 incl.VAT
(assistance included)
(7,500km/year, for 36 months)
Twizy Urban  NC €7,690 incl. VAT
Door option: 550€*
Twizy Color NC €7,990 incl. VAT
Door option: 550€*
Twizy Technic NC €8,490 incl. VAT
Door option: 550€*
ZOE Equivalent to Clio Diesel NC NC
*Price for customers who reserved their Z.E. vehicles.


  • Motor-reducer unit: electric motors comprise a stator which creates a rotating magnetic field, which in turn causes a rotor to rotate around the motor’s shaft. The motor itself is oupled to a reducer with a single output ratio that transmits torque to the wheels. This assembly is known as the motor-reducer and ensures smooth, linear acceleration. It can never stall, since there is no clutch. Reverse is obtained by simply making the motor rotate in the opposite irection. Electric motors boast outstanding energy efficiency (90 percent) which is far superior to the 25 percent of internal combustion engines.
  • Power electronics unit: electrical energy is transmitted to the motor-reducer unit via a power electronics unit which incorporates a controller. This transforms the 400V direct current into three-phase alternating current to power the stator. Situated in the same housing as the controller, the transformer converts the 400V DC stored in the traction battery into 12V DC to supply the vehicle’s conventional onboard electrics and auxiliary functions (interior and exterior lighting, audio system, electric windows, etc.).
  • Junction box: it is the junction box which distributes the power current to the motor, battery, climate control and heating systems. It also houses the charger which converts the electricity supply’s 220V AC into 400V DC for battery charging purposes.
  • For their launch, Fluence Z.E. and Kangoo Z.E. will be powered by electric motors made and assembled by Continental. From early 2013, Renault will manufacture its own electric motors at its Cléon plant in France.

Renault eco² champion vehicle Clio TCe 100 Mégane
dCi 110 EDC Scénic
Energy dCi 130
(ISO 14001) Flins (France) Palencia (Spain) Douai (France)
CO2 emissions 119g/km 110g/km 115g/km
Proportion of plastic sourced from recycling 8% 11.7% 15.2%

  • This year has seen Renault step up the criteria with which vehicles must comply in order to qualify for the Renault eco² signature.
  • Vehicles will now only qualify for the Renault eco2 hallmark if they are manufactured in an ISO 14001-certified factory, emit less than 120g of CO2/km (or run on agrofuels) and if the proportion of the recycled plastic they contain exceeds seven percent of their total plastic content.
  • Renault has profited from the 2011 Frankfurt Motor Show to display three ‘Renault eco² champion’ vehicles, namely Clio TCe 100, Mégane dCi 110 EDC and Scénic Energy dCi 130.
  • Renault’s strategy in favour of the environment is founded on a reduction of the chief types of ecological impact its vehicles make at each phase of their lifecycle, i.e. production, delivery, on-road use and recycling.
  • Renault reaffirms that its target is to become Europe’s number one manufacturer with regard to CO2 emissions. The average emissions for the range of vehicles it markets in Europe (135g/km) are among the lowest in Europe (ACEA average: 140g of CO2/km). This figure is expected to fall further to 120g/km by 2013, and to less than 100g/km by 2016 thanks to a strategy founded on reducing the fuel consumption of its internal combustion-engined vehicles and by promoting the use of electric vehicles. Renault is on target to reach the figure of 95g of CO2/km stipulated by the European Commission for automobile manufacturers by 2020.


“Our reliability is acknowledged by independent analysts and the media. Our new partnership with Daimler is another sign that our vehicles’ dependability is widely recognised, notably in terms of powertrain performance. This is the result of continuous progress in the field of quality control over recent years, while our alliance with Nissan has enabled the Renault group to implement solid, thorough and standardised procedures on an international scale. Today, reliability is part of our company’s genetic code, and that breeds customer confidence. It is one of our brands’ chief strengths.” Jean-Pierre Vallaude (Senior Vice-President – Quality, Renault Group).


In the eyes of independent analysts and the media, Renault represents reliability:

  • In a review by the German motoring organisation ADAC, all Renault vehicles have, since 2006, been considered “good” or indeed “excellent” in terms of reliability. With a print run of almost 13 million, ADAC Pannenstatistik [Breakdown Statistics] is regarded as the finest report of its kind in Germany and throughout Europe. It covers cars between one and six years old. Eligible for inclusion for the past six years, Twingo’s reliability is rated as “good” or indeed “excellent”. The current Mégane has attracted exactly the same rating since its launch in 2006.
  • Every year, the respected French magazine L’Automobile publishes a “Top 100” reliability chart. More than 80 models from 25 manufacturers are assessed and rated in terms of quality (cabin space, materials, finish, paintwork, bodywork, equipment, etc.) and reliability (mechanical problems, or any other faults necessitating a repair). The chart is compiled on the basis of media road tests and customer feedback. Reputed for its robust nature, Twingo has been rated as the most trustworthy small city car for the past two years. Scénic has been rated top of its class, too. And for the past two years, New Mégane has been one of the front-runners in its segment. It is described as a car that symbolises “serious, solid engineering… in common with all recent Renault models, New Mégane offers excellent levels of reliability”.

Renault 2011


Renault is one of the best volume vehicle manufacturers when it comes to reliability. This is the fruit of Renault’s global drive for higher quality standards, a programme that began to gain serious momentum in 2003. In every domain, Renault implements robust, thorough procedures to optimise its vehicles’ reliability.

  • The Renault-Nissan Alliance yields higher standards and better procedures.
    Thanks to the Alliance, Renault has been inspired to adopt Japanese quality control methods in the form of AVES (Alliance Vehicle Evaluation Standards): in every area of vehicle manufacture and delivery, a single, identical strategy is used. This adheres to ever more demanding criteria that are designed to fulfil customers’ expectations.
  • The Renault Production Way (SPR) applies at each of the Renault group’s 38 manufacturing sites.
    All Renault’s manufacturing facilities operate to the same exacting standards and respect the same high quality control benchmarks. At every plant, all employees share the same key priority: getting things right first time.
  • All Renault staff, whether permanent or temporary, are trained to adopt the most effective posture in the workplace (using the Dojo method), because better ergonomics produce superior results.
  • Each workstation has control systems that guarantee consistency of manufacture: these include a departmental supervisor, who will be on hand to ensure smooth running and that correct operational standards are observed, automated checks (carried out by individual operators themselves) and poka-yoke (a Japanese term for error-proofing, to avoid any lapses in quality control when many different tasks are being carried out at the same point). A number of these systems are the result of an industrial benchmark laid out in the framework of the Renault-Nissan Alliance.
  • All Renault vehicles are checked throughout the development process and tests are conducted in the most extreme conditions. This continues through to the very final phase, with fleets of pre-production prototypes.
    As an illustrative example, in 2008 Renault conducted non-stop running of more than 100 New Méganes over a three-month period in Turkey, Australia and Romania. During this time, the cars covered almost five million kilometres in different climatic and road conditions, to evaluate a comprehensive spectrum of customer use. For the first time, these tests took place between the issue of manufacturing and sales sign-offs – in other words, using cars that were strictly identical to those destined for customers. Today, these tests form part of Renault’s strict quality control procedures and are applied to all models, including electric vehicles.


“If you hope to win in Formula One, the reliability and performance of your engines must be absolute: there is no margin for compromise. Renault has picked up many championship titles in this discipline, which is unquestionably one of the most demanding in the world. Year after year, this has underlined the full range of Renault’s savoir-faire in terms of mechanical and qualitative excellence.” Bernard Rey, President, Renault Sport F1.

In the very earliest days of Renault’s history, Louis Renault understood that his machines had to be put to the test in order to attract business. On December 24, 1898, he drove his Voiturette up Rue Lepic, which boasts one of the steepest gradients in Paris. This exploit led to his first 12 customer orders.

For more than 30 years, Renault has drawn on its experience as an engine supplier in F1 – as testing a domain as any – to maximise the reliability of its road engines. Those capable of managing one extreme can also manage the other! Renault Sport F1 is a high-tech laboratory that contributes to the excellence of Renault’s powertrains. The Energy dCi 130 is a prime example; its design, development and manufacture were characterised by a series of procedures, tests and rigorous quality controls.

A veritable concentration of the technological know-how of Renault’s designers, the Energy dCi 130 engine has been the subject of more than 30 patents. It was designed to be simple, efficient and cost-effective – concepts that dominated the designers’ thoughts throughout the project’s development. Qualitative excellence was always the primary focus. The Energy dCi 130 engine benefited from the latest Design to Quality procedures, which guaranteed exceptional standards of technological innovation at every stage of the project. This was made possible by the expertise of the workforce and the use of cutting-edge facilities from design and fine-tuning (at the Noise Vibration Harshness and Mechanical Innovation Departments in Lardy, France) all the way to manufacture (at the Cléon factory, also in France).

The Design to Quality plan puts high quality centre stage whenever a decision has to be made. A series of processes has been implemented to tackle any potential problems that arise during a project’s gestation. The management relies on first-hand feedback when it comes to carry-over parts and conducts in-depth analysis of the potential risks that might be associated with specific details of any new components.

Co-financed by Nissan within the framework of the Alliance, the Energy dCi 130 was wholly developed by Renault’s powertrain engineers.

Renault’s Cléon factory in France is an impeccable manufacturing base whose success is founded on human expertise. It is the first automotive plant to have used AGV (Auto Guided Vehicle technology – delivery robots that ferry parts to the assembly line) since production began.
The factory adheres to the Renault Production Way (SPR) code, the group’s industrial management standard, to make sure the best manufacturing practices are deployed on this new line. Thanks to this, Cléon is and always will be capable of combining excellent productivity with a very high standard of quality control.

  • All Renault engines are bench tested at the factory. Every Renault engine is subjected to a running evaluation during which about 100 different incidents are replicated and recorded – a process used for the M9R engine in association with Nissan. The component failure rate has dropped  from 15,000 parts per million (1.5%) to 2,000ppm (0.2%) in five years – which equates to more than seven times fewer problems than there were before. Buoyed by this experience, Renault aims to achieve the same figure with its R9M engine in a period of just two years.
  • Strenuous endurance testing on the dyno. The Energy dCi 130 engine was thoroughly bench tested to ensure its strength and durability. About 30 engines accumulated approximately 15,000 hours of running on the dynos at Lardy and 600,000 kilometres were covered by just a handful of vehicles at the Aubevoye test facility, in France.

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