Leatherhead, UK – 2 October 2025 – Hyundai has cemented its reputation for dependability, with the i10 and SANTA FE both achieving flawless 100% ratings in the 2025 What Car? Reliability Survey. Based on feedback from 32,493 UK car owners, the survey placed Hyundai at the top of the charts, while the KONA Hybrid also impressed, securing third place in the small SUV category with an outstanding 98.7%.
A Benchmark in Reliability
The What Car? survey remains one of the UK’s most respected barometers of vehicle dependability, with drivers asked to report any faults experienced over the past two years. Covering 227 models from more than 30 brands, the findings highlight not only the frequency of issues but also repair costs and turnaround times. Against this rigorous benchmark, the Hyundai i10 (2020–present) and SANTA FE (2018–2024) emerged as leaders, with owners reporting a completely fault-free experience.
Ashley Andrew, President of Hyundai & Genesis UK, welcomed the results:
“Reliability is at the heart of what makes a great car, and these results underline the trust our customers place in Hyundai. For both the i10 and SANTA FE to achieve perfect scores is a fantastic result and a true reflection of the quality and dependability built into every Hyundai.”
Hyundai i10: The City Car Without Compromise
Compact in size yet big on practicality, the Hyundai i10 continues to define what a modern city car should be. Blending agile handling with a spacious cabin, the i10 is equipped with advanced technology such as Lane Keep Assist and Forward Collision-Avoidance Assist, ensuring safety remains central. Efficient petrol engines keep running costs low, making it an appealing choice for urban drivers who demand both affordability and dependability.
Hyundai SANTA FE: Space, Comfort, and Peace of Mind
The Hyundai SANTA FE not only shared the top spot overall but also dominated the seven-seater category. Its combination of comfort, versatility, and premium styling has long made it a favourite for families. Available with hybrid and plug-in hybrid powertrains, the SANTA FE offers strong performance alongside impressive efficiency. With a sophisticated interior, generous space, and cutting-edge driver assistance systems, it sets the standard for reliability in the SUV market.
KONA Hybrid: Efficient, Stylish, and Near-Perfect
Adding to Hyundai’s accolades, the KONA Hybrid (2019–present) earned third place in the small SUV segment with a near-perfect score of 98.7%. Its efficient 1.6-litre petrol engine paired with an electric motor delivers smooth performance while keeping emissions low. With its bold design, smart technology, and outstanding reliability, the KONA Hybrid continues to resonate strongly with UK buyers.
Innovation Beyond the Cars
Hyundai’s success extends beyond vehicle design into the aftersales experience. The brand’s ongoing investment in workshop automation is revolutionising customer care, ensuring greater accuracy, reduced waiting times, and higher “fix right first time” rates. This innovation strengthens Hyundai’s promise of reliability, not just on the road but throughout every stage of ownership.
Andrew added:
“Just as importantly, our aftersales program is designed to make ownership straightforward, ensuring that whether it’s a routine service or any maintenance, customers can rely on Hyundai to get the job done efficiently.”
A Clear Message of Trust
With both the i10 and SANTA FE achieving perfect 100% reliability scores, and the KONA Hybrid further demonstrating the strength of Hyundai’s line-up, the brand has once again proved its commitment to building cars that owners can count on. For UK drivers, these results provide a powerful reassurance: Hyundai continues to deliver vehicles that blend innovation, efficiency, and—above all—uncompromising dependability.
